Below, we have assembled some frequently asked question for PremiumPhysiques.com. If you have any other questions please contact us and we will be happy to answer them.
Technical F.A.Q.
Which Video formats do you use, and is PremiumPhysiques compatible with my computer?
PremiumPhysiques uses Windows Media video (wmv) and MP4 technology for the HD videos. This site is compatible with both Windows based computers and Mac with it’s wmv viewer “Flip4Mac”.
Why was my access cut off? Was it because I use a download manager?
Like most sites, we use a bandwidth limiting system that prevents people from abusing the site and the server, and slowing things down for the rest of our customers. We ask that customers do not exceed 4 GB of downloads in any 24 hour period. We feel that 4 GB is a happy medium between giving customers a sufficient amount of content in one day, and allowing us to have sufficient security in place from people who abuse the server. However, if you use a download manager, it causes the software to report false readings to the server and cut you off after just a few MB. For that reason, we do not allow download managers. Please right click on the files you wish to view, and “save as” to your computer. Please do NOT stream the clips. We are not a streaming site. Please save them to your computer hard drive for playback at your leisure.
Why does my password no longer work?
MEMBERS HAVING PROBLEMS WITH THEIR PASSWORD, PLEASE CLICK HERE!!!!!!
Besides the obvious (it expired?), it could be because our system detected your account being used by multiple people in various countries, and automatically changed it. If you believe that your password was stolen, please get a new one by using the self help form at the link above. It will be auto-sent to you at the email address you provided at the time you signed up. Before using your new password, please make sure you clear your PC of spyware or viruses, by running(scanning your computer with) your favorite anti-virus program, and running the FREE programs Ad-Aware, Malware Bytes, or Spybot,available at www.download.com for FREE.
What are the types of memberships offered, and how much does it cost to join PremiumPhysiques?
PremiumPhysiques.com is currently available as a 1-month recurring membership (auto-renewing until you cancel), a 90-day recurring billing, and a non-recurring 180-day membership. Please check your country’s correct currency on our join page for the prices of memberships. If you ever need to cancel your membership, please contact CCBill with your subscription ID at http://support.ccbill.com. Please know that once you make a purchase, we do not offer refunds. There are plenty of free samples to give you a preview of what you’ll get in the members section so that you know what you are purchasing before you buy.
We also offer COMBO Memberships with HDPhysiques.com. Just “opt-in” for the PremiumPhysiques add-on when you sign up as a member at HDPhysiques. Save $4.00 or more per month!
Which methods of payment do you accept?
Please see our join page for the various payment options via CCBill. We also will do manual adds for customers who wish to use Paypal or send Cashiers Checks, Money Orders, or Cash in US Dollars.
I need to change my billing information or cancel my membership?
Please contact CCBill Consumer Support at 1-888-736-6475 or consumersupport@ccbill.com
Do you sell DVD’s or Blu-Ray Discs of your content?
No, we do not sell DVD or Blu-Ray, however, longer clips may be found in our PremiumPhysiques.com Clips Studio at HDPhysiques.tv, the Female Muscle Store!
How often do you update the site? What can I expect? Can I make suggestions?
You can check the entire update history, by viewing our “What’s New” page. I plan on updating the site once a
week with great photos and video. I always welcome feedback and suggestions for new ideas for shoots.
What do I need to view High Definition?
All you need is the following:
For 4:3 (square) monitors: Resolution of 1024 x 768 or higher, 1280 x 960 or greater recommended
For 16:9 (widescreen) displays: Resolution of 1280 x 720 or
greater.
A computer with the following minimum requirements:
- Windows XP, Vista or 7
- Windows Media Player 9 Series or Higher
- 2.4 GHz processor or equivalent
- 384 MB of RAM
- 64 MB video card
- DVD drive
- 1024 x 768 screen resolution
- 16-bit sound card
- Speakers
Optimum Configuration (for 1080p clips):
- Windows XP, Vista or 7
- Windows Media Player 9 Series or Higher
- DirectX 9.0
- 3.0 GHz processor or equivalent
- 512 MB of RAM
- 128 MB video card
- DVD drive
- 1920 x 1440 screen resolution
- 24-bit 96 kHz multichannel sound card
So to sum it up, you need:
- a computer that is at least as fast as the above specs
- a monitor that meets the above specs
- Windows Media Player 9 or later
How do I become an Affiliate?
Would you like to be a Premium Physiques Affiliate and earn up to 50% on every sale? Then Click Here to Sign Up for our Affiliate Program!